Effective Date: September 7, 2025
Website: https://zirconiadisc.com/

At ZirconiaDisc.com, we follow industry standards to ensure clarity and fairness regarding refunds and returns. Please review the policy below:

1. Dental Zirconia Materials (Discs, Blocks, etc.)

• Due to the medical nature of consumable products, zirconia discs/blocks are non-returnable and non-refundable once shipped.

• Exceptions apply only in cases where:

  • The product was damaged during shipping.

  • The product delivered does not match the order (wrong size, type, or specification).

• Customers must notify us within 7 days of delivery with supporting evidence (photos/videos) to arrange replacement.

2. Dental Equipment (Milling Machines, Furnaces, Scanners, etc.)

• All dental equipment is custom-made or special-order. Once an order is confirmed and shipped, cancellations, returns, or refunds are not accepted.

• If equipment is found to be defective or damaged upon arrival, ZirconiaDisc.com will provide repair or replacement of defective parts under warranty.

• Standard warranty coverage: 1 year for major equipment, excluding normal wear parts, misuse, or unauthorized modifications.

3. Shipping Responsibility

• Customers are responsible for inspecting goods upon delivery.

• Any claims for damaged or incorrect products must be submitted within 7 days of receipt, with evidence provided.

4. Warranty Support

• Warranty covers manufacturing defects and shipping damage only.

• Within the warranty period, defective parts will be replaced free of charge.

• Technical support is available for installation and troubleshooting.

5. Contact Us

If you have any questions about this Refund and Returns Policy, please contact us at:
[support@zirconiadisc.com]
https://zirconiadisc.com/